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Returns & Warranty
Cold Therapy Hygiene, Exchange & Warranty Summary
- Final Sale on Opened Items: Cold therapy units, replacement parts, and hardware ship new in original sealed packaging. Once shipped, orders are final sale for refunds, and opened items cannot be returned, restocked, or exchanged.
- Unopened Exchanges: Ordered the wrong connector, power supply, or compatible part? Unused items in the manufacturer's factory-sealed packaging may be exchanged—email service@ColdTherapyMachines.com.
- Manufacturer's Limited Warranty: Defective items are covered solely under the applicable manufacturer's limited warranty, not a separate store warranty. If your item does not power or connect properly out of the box, submit a warranty claim so our team can verify compatibility or arrange warranty support. See our full Refund Policy.
Great reasons to buy from us:
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Free Shipping
Enjoy free shipping when your order exceeds $99.99 -
Fast Delivery
All orders dispatched same day if placed by noon EST -
Warranty
All cold therapy machines come with a 6 month (from date of purchase) manufacturer's warranty
Game Ready replacement power cord accessory for your Game Ready GRP 2.1 cold therapy machine. (SKU:573227)
SPECIFICATIONS:
- AC power: 100-240 V~, 50-60 Hz, 1.0A
- DC input: 12V/2.5 A
**Game Ready orders require an adult signature upon delivery. After two unsuccessful delivery attempts, UPS will return the package to the sender. If you request a redelivery after the package has been returned, an additional shipping fee will apply. If you choose to remove the signature requirement, we are not responsible for lost or stolen packages.
| Shipping | This item ships to 48 states (excluding Hawaii and Alaska) |
| Delivery | Delivery is estimated to be 1-5 days. Choose shipping speed at checkout. Will usually ship same day if ordered by 12 Noon EST |
Description
Game Ready replacement power cord accessory for your Game Ready GRP 2.1 cold therapy machine. (SKU:573227)
SPECIFICATIONS:
- AC power: 100-240 V~, 50-60 Hz, 1.0A
- DC input: 12V/2.5 A
**Game Ready orders require an adult signature upon delivery. After two unsuccessful delivery attempts, UPS will return the package to the sender. If you request a redelivery after the package has been returned, an additional shipping fee will apply. If you choose to remove the signature requirement, we are not responsible for lost or stolen packages.
Shipping
| Shipping | This item ships to 48 states (excluding Hawaii and Alaska) |
| Delivery | Delivery is estimated to be 1-5 days. Choose shipping speed at checkout. Will usually ship same day if ordered by 12 Noon EST |
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