About Us

About ColdTherapyMachines.com

We are a small family business with 20+ years in healthcare, based in Charlotte, North Carolina. We sell cold therapy machines, pads and parts to patients, caregivers and clinics, and we try to ship every order the same day it's humanly possible.

Who helps you

Our small team cross-trains across shipping, customer care and IT, so the person who answers your question knows how the machines work. Some of our shipping staff have come in on days off to get Saturday and holiday orders out.

How we write our guides

Our product pages and guides are written and fact-checked by our product team using the manufacturer's instructions and the questions customers ask us every day.

Our pledge

We give hiring preference to veterans who served on active duty during wartime or in any campaign for which a Department of Defense campaign badge or medal is authorized, and we value experienced workers.

Contact our team →