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  • Monday through Friday 9AM-3PM EST 1900 Bancroft Street Charlotte NC 28206
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Warranty

All products sold on ColdTherapyMachines.com come with a 6-month warranty*.

Breg Product Warranty

All Breg Cold Therapy Units & Pads 6 Months
Breg VPULSE* Units & Pads

3 Months

DonJoy Product Warranty

DonJoy "Enovis"  FAMILY DONJOY EXOS PROCARE AIRCAST
Cold Therapy  6 Months N/A N/A  6 Months


You can shop with confidence knowing that ColdTherapyMachines.com, via its parent company, is an authorized retailer for DonJoy and Breg Products. 

If you have a warranty claim, please email us your order#, a brief description of your issue and any pictures that would further detail your warranty issue.

Please click below to submit a warranty claim: 

 Contact Us Regarding Cold Therapy Machine Warranty

Please do not call in your warranty issue as we most often times need pictures and a description of your issue. 



Warranty Claim