Returns & Warranty
Cold Therapy Hygiene, Exchange & Warranty Summary
- Final Sale on Opened Items: Cold therapy accessories ship new in original packaging. Once shipped, orders are final sale for refunds, and opened or used items cannot be returned or restocked.
- Unopened Exchanges: Unused, unopened items in original packaging may be exchanged—email service@ColdTherapyMachines.com.
- Damaged or Defective Arrival: If your item arrives damaged in transit or with a defect out of the package, email service@ColdTherapyMachines.com with your order number and photos for a replacement. See our full Refund Policy.
Great reasons to buy from us:
-
Free Shipping
Enjoy free shipping when your order exceeds $99.99 -
Fast Delivery
All orders dispatched same day if placed by noon EST -
Warranty
All cold therapy machines come with a 6 month (from date of purchase) manufacturer's warranty
Reusable ice cubes: 6 to 8 hours of cold per fill
These 2.6 in plastic cubes freeze solid in about 90 minutes and keep cold therapy water cold for 6 to 8 hours, so one fill can last most of a day. 6 pack $39.99.

Want it colder? Add a few regular ice cubes with them. Want quicker freezing? Reusable ice bags freeze in about an hour.
Questions we hear
How long do they last per fill?
About 6 to 8 hours of cold.
How long do they take to freeze?
About 90 minutes.
Is the pack 4 or 6?
This listing is a 6 pack.
| Shipping | This item ships to 48 states (excluding Hawaii and Alaska) |
| Delivery | Delivery is estimated to be 1-5 days. Choose shipping speed at checkout. Will usually ship same day if ordered by 12 Noon EST |
Description
Reusable ice cubes: 6 to 8 hours of cold per fill
These 2.6 in plastic cubes freeze solid in about 90 minutes and keep cold therapy water cold for 6 to 8 hours, so one fill can last most of a day. 6 pack $39.99.

Want it colder? Add a few regular ice cubes with them. Want quicker freezing? Reusable ice bags freeze in about an hour.
Questions we hear
How long do they last per fill?
About 6 to 8 hours of cold.
How long do they take to freeze?
About 90 minutes.
Is the pack 4 or 6?
This listing is a 6 pack.
Shipping
| Shipping | This item ships to 48 states (excluding Hawaii and Alaska) |
| Delivery | Delivery is estimated to be 1-5 days. Choose shipping speed at checkout. Will usually ship same day if ordered by 12 Noon EST |