Returns & Warranty
Cold Therapy Hygiene, Exchange & Warranty Summary
- Final Sale on Opened Items: Cold therapy units, replacement parts, and hardware ship new in original sealed packaging. Once shipped, orders are final sale for refunds, and opened items cannot be returned, restocked, or exchanged.
- Unopened Exchanges: Ordered the wrong connector, power supply, or compatible part? Unused items in the manufacturer's factory-sealed packaging may be exchanged—email service@ColdTherapyMachines.com.
- Manufacturer's Limited Warranty: Defective items are covered solely under the applicable manufacturer's limited warranty, not a separate store warranty. If your item does not power or connect properly out of the box, submit a warranty claim so our team can verify compatibility or arrange warranty support. See our full Refund Policy.
Great reasons to buy from us:
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Free Shipping
Enjoy free shipping when your order exceeds $99.99 -
Fast Delivery
All orders dispatched same day if placed by noon EST -
Warranty
All cold therapy machines come with a 6 month (from date of purchase) manufacturer's warranty
Breg Wave ice bags are sold out. Our Universal Reusable Ice Bag Packs work the same way: freeze, swap and skip the loose ice.
Breg Polar Care Wave ice bags
Breg's own ice bags for the Polar Care Wave. Fill with water, seal, freeze, and drop them into the Wave cooler in place of loose ice. Keep one set freezing while the other is in use and you are never waiting on the ice maker.

Using a Cube, Kodiak, IceMan or Aircast? Our universal ice bags or reusable ice cubes fit those coolers.
| Shipping | This item ships to 48 states (excluding Hawaii and Alaska) |
| Delivery | Delivery is estimated to be 1-5 days. Choose shipping speed at checkout. Will usually ship same day if ordered by 12 Noon EST |
Description
Breg Wave ice bags are sold out. Our Universal Reusable Ice Bag Packs work the same way: freeze, swap and skip the loose ice.
Breg Polar Care Wave ice bags
Breg's own ice bags for the Polar Care Wave. Fill with water, seal, freeze, and drop them into the Wave cooler in place of loose ice. Keep one set freezing while the other is in use and you are never waiting on the ice maker.

Using a Cube, Kodiak, IceMan or Aircast? Our universal ice bags or reusable ice cubes fit those coolers.
Shipping
| Shipping | This item ships to 48 states (excluding Hawaii and Alaska) |
| Delivery | Delivery is estimated to be 1-5 days. Choose shipping speed at checkout. Will usually ship same day if ordered by 12 Noon EST |